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Speaker Presentations

"The Trail to Santa Fe"

Ninth Annual CUNA HR and Training & Development Council Summit
April 30-May 3, 2003 * Santa Fe, NM

Note: Handouts for the preconference workshop on Wednesday, April 30, are provided to participants on-site, and are not available for download here.

Note: presentations require Adobe Acrobat Reader.

THURSDAY, MAY 1

Conflict Management In The Workplace
Kristina Morrison, Director of Programs for the Education Services Department, American Arbitration Association, Phoenix, AZ

Innovative Appraisal Techniques – The 360 Survey Process
John Matusin, President, Business Insights Group, Inc., Monaca, PA

HR’s Leadership Role In The Credit Union
John Vardallas, CAE, CUDE, President, International CU Business Consulting, Madison, WI

Creating and Maintaining a CU University
Jason Boles, Executive VP, Counter Intelligence Associates, Kansas City, MO

E-Learning – The Key to Blended Education
Matt Garner, Consulting Manager, MyDAS Marketing, Inc., Boulder City, NV

Best Practices

Implementing and Administering an In-House University
Andrea Gregor, VP Human Resources, Pinellas County Teachers Credit Union, Largo, FL

Employee Retention Accountability
Jean Frigault, VP Employee Development, Sacramento Credit Union, Sacramento, CA

Robbery Aftermath
Amy Aylward, VP Human Resources, Sandia Area Federal Credit Union, Albuquerque, NM
Sarah Yoder, HR Manager, DuTrac Community Credit Union, Dubuque, IA
Janie Merrell, VP HR, Tulsa Teachers Credit Union, Tulsa, OK

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FRIDAY, MAY 2

Update On Wage And Hour Laws
Barbara Stephenson, Partner, Gilkey and Stephenson, P.A., Albuquerque, NM

Succession Planning – Developing Leaders and Maintaining Operational Continuity
Yvonne Evers, President/CEO, HRValue Group, LLC, Madison, WI

Developing and Maintaining a Sales and Service Culture
Carla Schrinner, Training Consultant, Sales Development & Training, CUNA Mutual Group, Madison, WI

Creating an All-Star Team That Bats .900 Every Day
Bill Wagner, CEO/Co-Founder, Accord Management Systems, Westlake Village, CA

HR Directors of the Future: The Secret Change Agents
John Vardallas, CAE, CUDE, President, International CU Business Consulting, Madison, WI

Conducting an HR Self Audit
Jerry Nelson, President, HRN Management Group, Salt Lake City, UT

Games Trainers Play
Cindy Stynchula, President, Stynchula & Associates, San Antonio, TX
SATURDAY, MAY 3

General Session: Recent Significant Employment Law Developments
Barbara Stephenson, Partner, Gilkey and Stephenson, P.A., Albuquerque, NM

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