16th Annual
CUNA HR/TD Council Conference
JW Marriott | Orlando, Florida
April 11-14, 2010
We would like to thank you all for attending, and making this one of our largest and most successful conferences ever.
We look forward to seeing you next year!
 Attendees at the conference can earn up to 15 recertification hours toward their PHR, SPHR and GPHR recertification through HCRI (Human Resource Certification Institute). 3 certification credits are offered to attendees of the pre-conference workshop and 12 to those attending general sessions and breakouts.
The premier education and networking event of the year for credit union human resources and training & development professionals.
Read some testimonials.
Who can attend: You must be a paid employee of a natural person credit union in order to attend the conference. If you are a vendor, you can attend through the sponsorship program. Please click the sponsorship link for more information, availability and pricing.
Note: Affiliation with CUNA/League is required for attendance, but limited exceptions may apply. Please contact the program coordinator prior to making making travel arrangements to confirm eligibility.
 A Human Becoming – and a Leader Too
Kirk Weisler
Chief Morale Officer – Speaker, Author
The truly great leaders, like the truly great organizations never arrive at destination “excellence.” Rather it is something they continuously strive for. Greatness is not some place you go to, it's some place you grow to. This keynote/session will explore the power and potential of personal and institutional growth, how they are connected, affected and how adopting the mindset of the “Human Becoming” is the best ways to increase engagement, improve workplace culture, and keep yourself and your team refreshed, resilient and ready to take on any change or challenge. Come join us and be “Becoming.”
Economics Update
Bill Hampel
SVP/Chief Economist, Credit Union National Association (CUNA)
Few times in our nation's history have we encountered economic challenges like we face today. What we all seek is information that will help prepare, enlighten and guide us as we look forward to the coming years. What's the outlook for the economy and credit unions for the next year? How long and deep will the economic slowdown be, and how will it affect credit unions as a whole and the role HR and training professionals? What are the best economic indicators to focus on to get a sense of “where were at” moving forward?
“Heading Towards Virtual”: The Concept Of Personal Bankers
 Tony Ward Smith
President, Ward & Company: Performance Counsel to Credit Unions
How soon before your credit union closes down most (if not all) of its branches and “goes totally virtual”?
Never happen, you say? Don't be so sure. The direction consumer banking is taking suggests this consideration as both a realistic survival strategy and a market-growth opportunity. But whether you're eager for it to happen soon, or don't imagine anything of the sort in the foreseeable future, the one operational dimension it calls for that will pay off for all credit unions— now, and well into the future— is that of “Personal Banker.” Yes, we're talking about your tellers, your MSRs, your loan officers…ALL your member-contact employees. We're talking about adjusting the perceptions of the very core of your entire operation. And we're suggesting that it is time to instigate some new internal strategies, new organizational arrangements, new training practices and new performance dimensions at your credit union. No, it's not a radical idea. It is already tried and true. And, rather than calling for a total, all-out internal culture shift, it really only requires a formalization of many of the practices and inclinations that are already alive and functioning effectively within your organization. Yet the payoff may well be the greatest strategic gain you can make in fulfilling the base intention of your credit union— Helping Your Members Improve Their Personal Financial Circumstance!
Six String Leadership: The New Model for Leadership Greatness in Tough Times Dave Timmons
In this entertaining and inspirational closing program, Leadership Artist Dave Timmons will unlock the simple secrets to propel your influence to new levels in 2010 and beyond. Be prepared to learn what separates GREAT leaders and influencers from everyone else, especially during tough times. By the way, the guitar is NOT a prop.
Come ready to Rock the House with Dave as he performs some original songs and parodies.
Key Takeaways:
- Find new COURAGE to disable your most limiting fears and move forward
- Make TRUST your Trademark, giving you the edge in every business or personal transaction
- INSPIRE and acquire breakthrough results by unlocking the tools in your Emotional Toolbox
> View the Complete Agenda
> Join the Conference Discussion Group
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