Member Spotlight: Bertie Gaskins

Bertie Gaskins is senior vice president of credit union development for Heritage Trust Federal Credit Union in Charleston, South Carolina. This year marks her thirty-fifth year with the credit union.

“I didn't enter the HR field until 1988 and realized that this was my niche,” she says. “I currently oversee four areas of the credit union. I've earned enough certificates over the years to wallpaper my office, but the one I'm the most proud of is my CCUE that I achieved in a seven-month period.” Bertie lives on the outskirts of Charleston in the town of Summerville with her husband of 38 years and looks forward to visits from her daughter and three grandchildren.

Biggest challenge

Getting the right people in the right seat on the bus—especially as the culture of the organization continues to change.

Best advice

"Be careful what you ask for."

Greatest benefit of Council membership

The overwhelming knowledge and experience shared through this network opportunity. It's always amazing how willing everyone is to help the "new kids on the block.” It is great how we can learn from each other.

Best part of the job

The opportunity to watch people grow and know that I had just a little bit to do with that process.

Hardest part of my job

Getting our managers to understand their top priority is to coach and to take ownership of that responsibility.

Success story

Implementing the “Fish Philosophy” several years ago. This seems to be a culture that our employees have embraced and they live it and demonstrate it on a daily basis.

Biggest misconception about my job

That we're more than a department that just hires and administers benefits.


I enjoy dancing, boating, fishing, golfing, bowling, and playing in the pool with my grandkids.

Recent book

All Buts Stink, written by a former Chicago Bulls basketball player who grew up always wanting to play for the Bulls, but . . . His father always told him he could accomplish anything he desired and he finally realized he could, once he discovered that “all buts stink.”

Life goal not yet accomplished

Retirement and traveling—however, as of December 2011, that will no longer be a goal, but an accomplishment.

Favorite quote

“Always be true to yourself and never jeopardize your values.”

If I could spend a day with anyone it would be . . .

My father. I haven't seen him since I was nine and I'd like to show him what I have accomplished in life and that I inherited many of his traits.

How I would explain the credit union difference to a prospective new member

I would explain that we are a member-owned cooperative that truly lives up to the philosophy of “people helping people.”

Post this page to: Yahoo! MyWeb Digg reddit Furl Blinklist Spurl


Login to post comments
Powered by Comment Script
Home Print Recent News News Archive