Lending White Papers
Title	Author	Date
Business Lending Collections (Non-Members, click here to purchase)	Jim Jerving	November 2009
Credit Cards: Strategies for Managing Your Program Actively and Structuring It for Success (Non-Members, click here to purchase)	Judy Dahl	July 2009
Collections: Not a Cookie-Cutter Operation - Strategies for customizing collections to fit your market and membership (Non-Members, click here to purchase)	Judy Dahl	March 2009
Ahead of the Curve: 2008 Excellence in Lending Award Winners Ready to Help Members Through Tough Times (Non-Members, click here to purchase)	Karen Bankston	February 2009
Ex-Bankers Working for Credit Unions: Challenges and Opportunities (Non-Members, click here to purchase)	Darla Dernovsek	September 2008
Serving New Americanss (Non-Members, click here to purchase)	Elizabeth D. Thompson	September 2008
Developing Members from Indirect Borrowers - Lessons Learned (free to non-members)	Jim Jerving	August 2008
Payday Lending: The Credit Union Way	Nancy Pierce	April 2008
Building on the Basics: 2007 Excellence in Lending Awards - Recognize Results and Innovation (Non-Members, click here to purchase)	Karen Bankston	April 2008
Reverse Mortgages: A Product Poised for Exponential Growth (Non-Members, click here to purchase)	Judy Dahl	March 2008
Affordable Housing (Non-Members, click here to purchase)	Nancy Pierce	January 2008
Microlending for Credit Unions (Non-Members, click here to purchase)	Elizabeth D. Thompson	November 2007
The Changing Landscape of Student Lending (Non-Members, click here to purchase)	Neil Bartlett	October 2007
Partnerships Power Business Lending (Non-Members, click here to purchase)	Jim Jerving	April 2007
Beyond the Numbers: The 2006 Excellence in Lending Awards (Non-Members, click here to purchase)	Karen Bankston	February 2007
Risk-Based Lending: Serve More Members and Increase Loan Volumes (Non-Members, click here to purchase)	Judy Dahl	December 2006
Underserved Members: Breaking Down Barriers to Service (Non-Members, click here to purchase)	Nancy Pierce and Lois Kitsch	November 2006
Indirect Lending: How to Develop the Best Approach (Non-Members, click here to purchase)	Neil Bartlett	August 2006
A Credit to Their Members: The 2005 Excellence in Lending Awards (Non-Members, click here to purchase)	Karen Bankston	May 2006
Getting Personal : Lifestyle Lending as a Path to Building Member Relationships (Non-Members, click here to purchase)	Karen Bankston	September 2005
Credit Risk Management Guidance for Home Equity Lending	National Credit Union Administration	May 2005
Elegant Lending Solutions: - 2004 Excellence in Lending Award Winners - Celebrate ‘Simple’ Successes (Non-Members, click here to purchase)	Karen Bankston	February 2005
Member Business Lending:Ideas and Strategies From Participating Credit Unions (Non-Members, click here to purchase)	Darla Dernovsek	November 2004
Lending Strategies That Generate Great Results (Non-Members, click here to purchase)	Karen Bankston	October 2004
Lending to Low-Income Members and Underserved Communities (Non-Members, click here to purchase)	Darla Dernovsek	May 2004
The 2003 Excellence in Lending Awards	Karen Bankston	February 2004
Asset Liability Management: A Lending Perspective	Todd Smith	September 2003
All about ALLL	Ronald Parker	August 2003
The Indirect Route to Growing Auto Loans: Advantages and Challenges of Indirect Lending for Credit Unions	Karen Bankston	August 2003
The Savings and Loan Crisis: A Retrospective View	Brian Hague	May 2003
Different Paths to a Shared Destination: The 2002 Excellence in Lending Awards	Jim Jerving	February 2003
Mortgage Lending for Small Credit Unions	Catherine Izor	September 2002
Better Than Zero Percent: Helping Members Get the Best Deal on Car Loans	Karen Bankston	July 2002
Serving Small Business Members	Dick Radtke	June 2002
Learning from Success: The 2001 Excellence in Lending Awards	Jim Jerving and Karen Bankston	January 2002
A Guide to Fair Lending Compliance	Mike McLain and Jan Vogel	December 2001
Top Ten Technology Trends for Lenders	Darla Dernovsek	November 2001
Porter's Competitive Strategy Applied to Credit Union Lending	Jim Jerving	November 2001
Excellence in Lending Awards	Jim Jerving	March 2001
Vehicle Leasing	Don Mattison	February 2000
The Gods of Lending Speak	Jack Houseknecht	May 1999
Mortgage Lending	Stephen Renock	July 1998
Just Say No	Jack Houseknecht	January 1998
Automated Underwriting	Staff of Citizens FCU	July 1997